What Families Say About Our Work

The Situation

A British national spending most of his time between Thailand and the UK needed to authorise a Thai-resident family member to handle a specific set of property-related tasks on his behalf. He was unsure whether a general power of attorney or a limited document was more appropriate.

What We Did

We discussed the scope in detail before drafting anything, and recommended a limited document defining precisely which acts the representative could undertake. This protected both parties and avoided the risk of the document being used beyond its intended purpose. The formal requirements were met and the document executed correctly.

The Outcome

Document completed in eight working days. The representative was able to proceed with the property matter without the client needing to return to Thailand. The client subsequently came back to us for a second matter involving heir documentation for a family member's estate.

"The scope was exactly what we discussed. Straightforward and handled properly."

The Situation

A Thai family needed to confirm the heir status of three siblings for the distribution of a parent's estate. One sibling lived in Germany. Some family registration records from the Thai district office were incomplete, and the German sibling's relationship to the estate required documentation from German registrars.

What We Did

We identified which Thai records needed supplementing, coordinated the request to the German registry office through Nattaya's established contacts, and managed the certified translation of the returned documents. The complete heir documentation file was assembled once all records were confirmed.

The Outcome

The documentation file was completed in approximately eleven weeks — the German records took about six weeks to arrive and process. The family was kept informed at each stage. Distribution of the estate proceeded without further documentary complications once the file was submitted.

"The team managed the German side without us having to navigate that ourselves."

The Situation

An Australian national with a long history in Pattaya passed away holding property in Chonburi and financial assets in Australia. His beneficiaries included both Thai and Australian relatives. Neither the Thai nor Australian sides of the estate could be distributed independently — each required steps to be completed in the other jurisdiction first.

What We Did

We mapped the legal dependencies between the Thai and Australian processes and coordinated with an estate solicitor in Melbourne throughout. The Thai property matters required heir documentation and Land Department proceedings; the Australian matters required Thai court documents to be recognised in Australia. We managed the sequence to avoid each system waiting indefinitely on the other.

The Outcome

The matter was concluded in fourteen months. Both the Thai property and the Australian financial assets were distributed to the relevant beneficiaries. The timeline was within the range we had communicated at the outset. The family found the process difficult — these matters always are — but felt well-supported throughout.

"I was told upfront it would take over a year. It did. But they kept me informed the whole way."